7 Secrets to Success
- Do what you say you will – Be reliable
- Do what you say you will – Respect other people’s time
- Do what you say you will – Respect other people’s money
- Do what you say you will – Take turnaround time seriously
- Do what you say you will – Give clear upfront expectations
- Do what you say you will – Deliver or overdeliver a quality product/service
- Do what you say you will – Disclose conflicts of interest
It’s refreshing when people do what they say they will. Consider some of the most successful companies who I believe follow this philosophy:
1) Amazon – timely delivery and a reliable shopping experience
2) Apple – quality, reliable products
3) Virgin – reliable and quality service
